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Richard Coyle
London

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2 reviews


Review For: Windows Vista (Microsoft)
Verdict: Vista - Oh Lord Show Full Details

Description: It's a software system from Windows

Opinion: Only Microsoft would release an experimental piece of software onto the market expecting to get away with it. It's sticky and it crashes loads and I know people who are deliberately reinstalling XP. When I complained at the shop where I bought my laptop the technical people advised me not to overload it with new applications (????) particularly Apple I tunes (!!!???) and added that to them it was a wet dream. Also they told me I was stuck with it. It's an Apple Mac next time for me.

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Rating: 1/5 - 'Trashed!'

Default_thumbnail GregP noted 12 months ago:

have gone back to XP as many software packages are not compatable!!!

Rating for Review: 2/5 - 'Trashed!'

Reviewed about 1 year ago
Modified about 1 year ago


Review For: Telephone and Internet (British Telecom)
Verdict: Useless Show Full Details

Description: BT provide telephone and internet services.

Opinion: BT are the worst service provider in the UK. They are so bad they are even worse than British Gas. The problem is that their call centres are spread out over two continents rather than being in one place. If you ring them about a change to your service then they place you in an endless cycle of holding calls in which no-one ever takes ownership of your problem. It is always someone else's responsibility to the point where you can actually be transferred endlessly back and forth between the UK and India; both sets of employees claiming that you are the responsibility of the other. I once spent 2 spirit crushing hours in this way, trying to get my internet sorted out. At one point they were charging me for both dial up and broadband - why would anyone want both of those things? If you start to complain about your treatment to anyone then they simply hang up and you have to recommence the whole process. I would say it took about 7 hours in total to sort out our minor problem. Since then I've done what any sensible person would and sought to diminish all contact with them, so I get my services from elsewhere. Unfortunately I still have to rent a line off them because there seems to be no alternative. That costs a scandalous £10 a month, but the only way to go is to cut all ties with this disaster of a business.

Tags: Telephone

Rating: 1/5 - 'Trashed!'
Reviewed about 1 year ago


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