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Helen Coyle
Editor, book publishing
London

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Reviews:

3 reviews


Review For: Reiss's (Fashion) returns policy (Reiss)
Verdict: Arrogant enough to make me resent the crazy prices Show Full Details

Description: Returns policy for unwanted goods

Opinion: So I should make it clear that I really really like lots of Reiss's clothes. One of my best ever purchases, a pretty-much- guaranteed-to-pull red dress, came from there. But they are very smug about being 'the most fashion-forward' high street clothes shop, and that attitude is nowhere more simply illustrated than in their returns policy. Quite simply, they will not let you have your money back, ever. Even if you return the item the following day, unworn, they still only offer you vouchers. And sometimes, let's face it, you just want the cash. I think it's incredibly disrespectful. It's entirely for their benefit, not yours and it basically says that they don;t care about their customers. Rubbish.

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Rating: 1/5 - 'Trashed!'
Reviewed about 1 year ago
Modified about 1 year ago


Review For: Ribbons & Taylor (Independent retailer)
Verdict: reliably good for fab frocks and not expensive Show Full Details

Description: Independent vintage clothes shop on Stoke Newington Church Street, London

Opinion: This is my local, and one of my favourite, vintage clothes shops. I've bought some really legendary dresses here. Frocks seem to be their speciality but they are also ace for accessories, especially shoes. Have also found knitwear and coats. There's men's stuff too. It's not high end stuff, no designers, but it's run by a woman who really knows how to source her stock and given the quality, it's not pricey, even if, in common with the rest of Stokey, it has got more expensive recently.

Tags:

Rating: 5/5 - 'Toasted!'
Reviewed about 1 year ago
Modified about 1 year ago


Review For: Car club (Streetcar)
Verdict: Brilliant concept, perfectly executed Show Full Details

Description: Totally brilliant car sharing concept that lets you hire a brand new VW Golf for anything from half an hour to a weekend.

Opinion: Ok, so this is going to be an embarrassing rave but really, I just can't believe how good these people are. It's one of those genius ideas you can't believe no one has thought of before... if you only want to use a car once a week or once a month, you're put off by the expense of buying and maintaining your own and car hire is an expensive hassle, you need Streetcar. The technology behind it is simple and works brilliantly, they have a huge fleet in London so you can always find a car near you when you want it, and the back up service is the best I have ever encountered. They have recently started charging a fifty quid joining fee, but they are still incredibly good value at £4.95 an hour. The whole concept is intrinsically green because it means that you only use a car when you really need one. If you live in London, you need this in your life.

Tags: london Car

Rating: 5/5 - 'Toasted!'
Reviewed about 1 year ago


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